Delete my account
You can delete your Novgov account and all associated data at any time, free of charge.
How to request deletion
- Email contact@novgov.com from your account's email address, with the subject “Delete my Novgov account”.
- Include your username in the message.
- We confirm the deletion by email within 30 days at most (usually much sooner).
If you no longer have access to that email address, write to us anyway: we will ask for details to check that the account is yours.
What is deleted
- your account: email address, password, username;
- your game: Action Points, barracks and troops, sieges, battle history, reports, ranking position;
- your neighbourhoods: they become free for other players.
No data from your account is kept afterwards. Only the database security backups may still contain a copy for at most 60 days, after which they are deleted automatically.
Solo mode
Solo mode uses no account: to erase the game's data on your phone, simply uninstall the app.